ENGINE EDGE IMPORTS S.A. DE C.V.
Last updated: 2025
ENGINE EDGE IMPORTS S.A. DE C.V. (“the Company,” “we,” “our”) recognizes the importance of protecting the personal data of our customers, distributors, business partners, and website visitors. This Privacy Policy describes how we collect, use, protect, and safeguard information within Mexico, in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties and other applicable regulations.
1. Information We Collect
We collect personal data directly, digitally, or through authorized distributors.
1.1. Personal Data
• Full name
• Email address
• Phone number
• Address
• Billing information and RFC (Tax ID)
• Business or workshop information
1.2. Technical Data
• IP address
• Browser
• Device used
• Cookies
• Browsing history
1.3. Commercial Data
• Purchase history
• Products viewed
• Quotation requests
• Vehicle preferences
We do not store full banking or credit card information. Payments are processed through secure platforms.
2. Use of Information
We use the data to:
• Process orders and requests
• Issue invoices and tax receipts
• Validate product compatibility
• Provide customer service and support
• Manage shipments
• Create distributor or wholesale accounts
• Improve the experience on our website
• Communicate promotions, news, or updates
• Comply with legal obligations
The use of your data is strictly limited to activities related to ENGINE EDGE IMPORTS S.A. DE C.V.
3. Data Sharing
We may share data with:
• Shipping companies
• Payment platforms
• IT service providers
• Authorized business partners
• Mexican authorities when required by law
We do not sell or rent personal information.
4. Information Protection
We apply administrative and technological measures to protect data, including:
• SSL encryption
• Restricted access
• Security monitoring
• Internal data protection policies
Any incident will be handled in accordance with Mexican law.
5. ARCO Rights
You may exercise your rights of:
• Access
• Rectification
• Cancellation
• Opposition
By submitting a formal request that includes:
• Full name
• Identification
• Clear description of your request
• Contact information
We will respond within the timeframe established by the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).
6. Cookies and Tracking
Our website uses cookies to improve the user experience. You can disable them from your browser settings, but some features may be affected.
7. Data Retention
Information is retained only for the time necessary to:
• Complete services or orders
• Meet tax requirements
• Provide post-sale support
• Maintain business records
Afterward, it is securely deleted.
8. Children’s Privacy
We do not collect data from minors. If any related information is detected, it will be deleted immediately.
9. External Links
If redirected to third-party websites, we recommend reviewing their policies directly. We are not responsible for data handling on external platforms.
10. Modifications
ENGINE EDGE IMPORTS S.A. DE C.V. may update this Policy at any time. Any changes will be published in this section. Continued use of the website implies acceptance of such changes.
11. Contact
For questions or requests related to the processing of personal data, you can contact our team through the official contact form on the website or via the communication channels provided by ENGINE EDGE IMPORTS S.A. DE C.V.